Return Policy

Effective Date: 9/13/2025

Thank you for shopping at TheModernArmory.com! We want you to be completely satisfied with your purchase. If you are not fully satisfied, we offer a 30-day return policy for most items purchased from our store.

1. Return Eligibility

To be eligible for a return, the following conditions must be met:

• The item(s) must be returned within 30 days of the original purchase date.
• The item(s) must be unused, in original condition, and in the original packaging (if applicable).
• The return must include the original receipt or proof of purchase.
• Certain items may be non-returnable, including but not limited to:
  • Personalized or custom-made products
  • Opened or used items (such as certain gear or accessories for hygiene reasons)
  • Sale or clearance items

Please carefully check the product description and our return policy to ensure your item is eligible for return.

2. How to Return an Item

To initiate a return, please follow these steps:

1. Contact Us: Reach out to our Customer Service team at Info@TheModernArmory.com within 30 days of receiving your order. Provide your order number, the item(s) you wish to return, and the reason for the return.
2. Return Authorization: Once your return request is reviewed, we will send you a Return Authorization (RA) number. Please note: returns without an RA number may not be accepted.
3. Ship the Item(s): After receiving the RA number, pack the item(s) securely in the original packaging (if possible) and ship it back to the address provided by our customer service team. You are responsible for the cost of return shipping, unless the return is due to an error on our part (e.g., wrong or defective item).

Please Note: For your protection, we recommend using a trackable shipping service or purchasing shipping insurance for items over a certain value. We are not responsible for lost or damaged return shipments.

3. Refunds and Processing Time

Once we receive and inspect your returned item, we will process your refund. Refunds will be issued to the original payment method. Please note that:

• Shipping fees are non-refundable.
• Processing time for refunds may take up to 7-10 business days after we receive the item.
• You will receive an email confirmation once your refund has been processed.

4. Damaged or Defective Items

If your item is damaged or defective upon arrival, please contact us immediately at [Insert Contact Email] or [Insert Phone Number]. We will offer a full refund or exchange at no additional cost, including return shipping.

Please include photos of the damaged or defective item to help us process the return or exchange more efficiently.

5. Exchanges

If you wish to exchange an item for a different size, color, or model, please follow the return process outlined above and place a new order for the desired item. Exchanges are treated as a return and a new purchase.

6. Return Exceptions

Some items may not be eligible for a return or exchange, including:

• Custom-made or personalized items
• Hygiene-sensitive items (such as certain gear)
• Gift cards
• Downloadable software or digital content

7. Final Sale Items

All final sale items, such as items purchased during special promotions, clearance sales, or those marked as "non-returnable," are not eligible for return or exchange.

8. Contact Information

If you have any questions regarding your return or need further assistance, please contact us at:

Email: Info@TheModernArmory.com
Phone: 916-243-8699
Address: 1856 Rezzano Way, Roseville, CA 95747

We are committed to providing excellent customer service and will do our best to ensure your satisfaction with our products and services.

Thank you for shopping at TheModernArmory.com!